Commercial Cleaning FAQ
Portland Commercial
Cleaning Questions
Everything you need to know about our commercial cleaning services. Can't find your answer? Contact us.
Pricing
How much does commercial cleaning cost in Portland?
Pricing depends on your space size, cleaning frequency, and specific needs. Most small offices pay $150-$400/month for weekly cleaning. We provide free, customized quotes with no surprises.
Do you require contracts?
For recurring, scheduled services like janitorial and ongoing maintenance, yes. A service agreement keeps expectations clear for both sides. For one-time projects like move-out cleaning, <a href='/services/specialty/post-construction/'>post-construction</a>, or deep cleans, no contract is needed. Either way, our agreements are straightforward with no hidden terms.
Are there hidden fees?
Never. Our quotes include everything: labor, supplies, equipment, and insurance. The price we quote is the price you pay.
Scheduling
Do you clean on weekends or after hours?
Absolutely. We understand businesses can't always have cleaners during operating hours. We offer evenings, early mornings, weekends, and holidays.
How quickly can you start?
For most businesses, we can begin within 2 weeks. For urgent needs like move-out cleaning, we offer same-day or next-day emergency response.
Will the same team clean our space each time?
Yes. We assign dedicated teams to each client. Consistency leads to better results and builds trust.
Trust & Security
Are your employees background checked?
Yes. Every employee undergoes background checks including criminal history and SSN verification before they work on any account.
Are you insured and bonded?
Yes. We carry $2 million in general liability insurance and are fully bonded. We provide Certificates of Insurance on request.
How do you handle keys and access?
Cleaners check keys out before each shift and return them after, so we always know who has access to which building. No keys go home with cleaners or live on personal keychains. Lost keys get reported same-day, and re-keying costs are covered by our bond. Alarm codes and access cards follow the same checkout process.
Equipment & Process
Do your cleaners use HEPA-filter vacuums?
Yes, Top of the line ProTeam HEPA vacuums on every account. Standard commercial vacs blow fine particulates back into the air, which is a real problem in Portland: seasonal pollen, mold spores from wet HVAC systems, and dust-mite debris all end up airborne after a regular vac. HEPA filtration captures particles down to 0.3 microns so the air quality is actually better after we leave, not worse.
Do you use a color-coded microfiber system?
Yes. Different cloth colors are assigned to different zones (restrooms, kitchens and breakrooms, glass, and general office surfaces) so the cloth that scrubs a toilet never touches a desk or a kitchen counter. It's a basic cross-contamination control, and it's one of the first things low-cost crews skip to save on laundry and inventory.
How often do you do high-dusting and baseboard scrubbing?
Quarterly is the default for most offices. High-traffic spaces (apartment common areas, medical waiting rooms, retail) get monthly. Both tasks get written into the scope of work so they actually happen on a rotation. These are the two things lazy crews skip first because they're slow and easy to hide above eye level.
Are consumables (toilet paper, soap, liners) included in the contract?
Either way works. We can include consumables and stock them as part of the service, or you can buy your own paper goods and we just manage inventory and tell you when to reorder. A lot of clients prefer the second option.
Service
What areas do you serve?
We serve all of Portland Metro: Portland, Beaverton, Hillsboro, Lake Oswego, Tigard, Gresham, Happy Valley, and Vancouver, WA.
What if I'm not satisfied with a cleaning?
Contact us within 24 hours and we'll re-clean at no charge. We stand behind our work 100%.
What cleaning products do you use?
We use EPA Safer Choice-certified products. For clients with sensitivities, we offer fully eco-friendly options. Just let us know your preferences.
Still have questions?
We're happy to answer anything. No pressure, no obligation.